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Privacy Policy

This privacy policy was last updated in May 2018.

Your privacy is one of our important concern, and we are serious about it. Please read the following to learn about our Privacy Policy, explaining what type of information Socialmbuzz may collect and hold in connection with your use of any Socialmbuzzs’ products, services, applications, or websites (referred to collectively as the “Services”), and how that information is used and protected. It also sets out how you can contact us if you have any queries or concerns regarding your personal data.

We reserve the right to make changes to this Privacy Policy at any time. Your continued use of our Services which are subject to this Privacy Policy will signify your acceptance of any and all changes to this Privacy Policy made by us from time to time. If you don’t agree to the terms of this privacy policy, please do not provide us with any of your information and discontinue using this website.

1. What data is collected from you? 

We, Socialmbuzz, may collect information about you in several different ways. Please take care when submitting information to us – the process of data collection may be automated and we may not recognize that you have provided us with incorrect, incomplete or sensitive data.We collect your personal data when:

  • You register or use registration for our Services through Facebook Connect or “Sign in with Twitter” or by any other similar authentication means;
  • You otherwise interact with Socialmbuzz, in particular when you use the “Sign In with Facebook” or similar button on our website; and/or
  • You otherwise voluntarily provide such data, e.g. by registering with your e-mail address and password or by filling out and submitting a form made available to you through Socialmbuzz’s website or the Services.

If you log in to our Services using your social network account, we receive basic personal details from your social network profile. The scope of details we receive depends on your social network account privacy settings; however, they might include your social network ID, public profile information (such as name, profile picture, gender, age range, or country), e-mail address, birthday, work history, hometown and current city. We may also receive additional information from your profile if you give us permission to access it. If you wish to change the scope of your social network profile information that we receive upon your registration, you should review the privacy policy or other guidance available on your social network’s website and change your privacy settings.

We also may collect any personal data concerning you or any third party that you have chosen to make accessible to general public, e.g. through Facebook APIs or YouTube APIs, on various social networks or anywhere else on the internet.

For purposes of analysis and improvement of our Services, our servers may automatically record information when you visit our website or use some of our Services, including:

  • URL;
  • IP address;
  • Browser type and language; and
  • Date and time of your request.

If our Services are purchased by an entity, it is the individual users within such entity’s organization who sign for our Services and whose personal data are collected, as described above. Where such entity provides us directly with any personal data of its employees or other individual users that it authorized to access the Services, it must have all necessary consents, permissions or registrations to process and to provide to us its employees’ or users’ personal data.

2. How we use the collected data?

We may use the personal data (even sensitive data) collected from you through your use of the Services. In addition, we may complement and combine your personal data that you provided to us with data collected from our other Services that you use and with data from publicly available sources.

Your personal data may be used for the following purposes:

  • To provide the Services to you;
  • For verification purposes (such as determining free trial eligibility);
  • To provide a better user experience (including services that display customized content or advertising of our Services) and more seamless customer support;
  • To improve and enhance our existing Services and develop new offerings;
  • To contact you in the future regarding our Services;
  • For marketing, advertising and sales purposes (see section Marketing communications, below); and
  • For the purposes of product and market statistics, research and analytics, benchmarks and other analyses (see section Anonymous statistic, below).

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy and/or any Services contract, unless a longer retention period is required or permitted by law.

3. When we share your data?

We share your personal or identifiable data with following third party:

  • companies that are in the Socialmbuzz group which may be located anywhere
  • our employees, subcontractors and service providers who assist us in our operation like website hosting providers, content management services and CRM tools. As on May 2018, our current providers include Zoho, AgileCRM, GetResponse, One.com, FB, Google, LinkedIn and other leading advertising platforms
  • regulators and government authorities in connection with our compliance procedures and obligations
  • a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase
  • a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity
  • a third party, in order to enforce or defend our rights, or to address financial or reputational risks
  • a rights holder in relation to an allegation of intellectual property  infringement or any other infringement and
  • other recipients where we are authorised or required by law to do so

4. How we use anonymous statistics?

We may use aggregated anonymised data derived from the personal data provided by you or collected by the program analytics for a number of purposes as outlined above. We may use such data in particular for our own statistics, for auditing, for the purposes of product and market research, for analytics (which helps us to improve our products, the range of products and to develop new technologies, products, and services), and for benchmarks and other analyses. Additionally, we may choose to publish such anonymised data and to share it with third parties outside of Socialmbuzz. We will not directly or indirectly transfer any data received from you to (or use such data in connection with) any ad network, ad exchange, data broker, or other advertising or monetization related toolset.

5. When we use your data to send marketing communications?

We may send you various newsletters or communications which may include, for instance, details about the Services and their features, including newsletters containing special offers in which you may be interested. We may also send you invitation to events that we organize. For these purposes, we may share your contact details with our vendors or business partners who provide services or functions on our behalf, including event organization, marketing, distribution of surveys or sweepstakes programs, payment processing, customer service, or public relations. These third-party vendors may have access to and may collect information only as needed to perform their functions. We are not responsible for data privacy policy being adhered at third party vendors end.

Your marketing communication preferences may be changed at any time by following the instructions below:

o   If you would like to unsubscribe from an email sent to you, follow the ‘unsubscribe’ link and/or instructions placed at the bottom of the email.

o   Alternatively, you can contact us using the details in the “Contact Us” section below to change your marketing communication preferences.

Please note that we may occasionally send you important information (including via email) about our Services that you are using or have used including changes to applicable terms and conditions and/or other communications or notifications as may be required to fulfil our legal and contractual obligations.

These important Service communications are not affected by your marketing communication preferences.

6. Where is your data stored?

Data collected from you may be transferred to, and stored and processed in any country in which Socialmbuzz, its affiliates, subcontractors, suppliers or other third party vendors maintain facilities. As of May 2018, we currently work with AgileCRM, Google, LinkedIn, Facebook, Get Response, One.com and Zoho as our third party-vendors to store and process data. While we try that our third-party vendors comply with GDPR, we are not responsible for any gaps at their end.

 

7. How do we use cookies?

We use cookies so that the users can login into the system and fully navigate within the system; turning off cookies would result in the user being unable to login to the system.

Additionally, we use cookies and other technologies (such as site measuring software and user experience software) to enhance your online experience and learn about how you use our services in order to improve the quality of the Services. We may combine data gained through cookies with other data you provide to us.

Further information relating to the use of cookies is available on: https://www.socialmbuzz.com/cookies.

8. When and how you can request to delete your data?

If your data is incorrect or if you don’t want us to process and use your data,  you have the right to ask for correction in  your personal data, and request blocking.

In addition, you may revoke your consent allowing Socialmbuzz to process your personal data at any time; however, in such case, we may no longer be able to offer you our Services.

Contact us

If you have any concern with regard to protection of your personal data, contact us at:

By mail:

Sociambuzz
Agate Block, #1106,My Home Jewel,MiyapurHyderabad, India

contact@socialmbuzz.com